> For the complete documentation index, see [llms.txt](https://pango.gitbook.io/paas/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://pango.gitbook.io/paas/faq/general/what-data-collect-the-platform.md).

# What data is collected by the Platform?

The platform collects 3 types of data:

* [Project users and devices](#project-users-and-devices-data)
* [VPN session statistic](#vpn-session-statistic)
* [SDK events](#sdk-events)

{% hint style="warning" %}
The platform **does not collect** or analyze any **Personal Identifiable Information.**

* all the identifiers are auto-generated
  {% endhint %}

## Project users and devices data

User data includes the following parameters:

| **Property Name** | **Type**  | **Description**                                                                                                                                                                                                                                                                                                                                                                                                 |
| ----------------- | --------- | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| ID                | integer   | A unique user ID auto-generated by the platform                                                                                                                                                                                                                                                                                                                                                                 |
| Name              | string    | <p>Unique user key - concatenates a type of user authentication and an auto-generated user ID in the authentication service.</p><p>Example: firebase\_jfqmTeaifwPNuOwIofHHdhY89Po1</p><p>where <strong>firebase</strong> means that the user is authorized with Firebase authentication type and <strong>jfqmTeaifwPNuOwIofHHdhY89Po1</strong> is an auto-generated unique user ID in the Firebase service.</p> |
| Description       | string    | (optional) Additional user information                                                                                                                                                                                                                                                                                                                                                                          |
| Auth method       | string    | User authentication method (e.g. pango, firebase, etc)                                                                                                                                                                                                                                                                                                                                                          |
| Registration date | timestamp | Date and time of user registration on the Platform                                                                                                                                                                                                                                                                                                                                                              |
| Project           | string    | Project ID for this user (is chosen by the project owner)                                                                                                                                                                                                                                                                                                                                                       |
| Status            | boolean   | Users status: 0 - active, 1 - blocked                                                                                                                                                                                                                                                                                                                                                                           |
| License           | number    | License ID for the current user (license limits the number of devices and is chosen from the predefined list).                                                                                                                                                                                                                                                                                                  |
| Traffic limit     | number    | The per-day or per-month traffic limit for the current user (bytes)                                                                                                                                                                                                                                                                                                                                             |
| Extref            | string    | (optional) additional description                                                                                                                                                                                                                                                                                                                                                                               |
| Country           | string    | Approximate user country                                                                                                                                                                                                                                                                                                                                                                                        |
| Auth profile      | string    | Public profile of the user. It is received from the response of the authentication service.                                                                                                                                                                                                                                                                                                                     |
| Activated devices | number    | Number of activated devices                                                                                                                                                                                                                                                                                                                                                                                     |

Device data includes the following parameters:

| **Property Name** | **Type**  | **Description**                                                                             |
| ----------------- | --------- | ------------------------------------------------------------------------------------------- |
| ID                | number    | Device ID. The Platform generates a unique Device ID.                                       |
| Device ID         | string    | A unique device identifier, auto-generated by SDK. It is different from the real device ID. |
| Registration date | timestamp | Date and time of the device registration on the Platform                                    |
| Name              | string    | Factory name of the device                                                                  |
| Type              | string    | android, ios, etc.                                                                          |
| User Name         | string    | auto-generated user ID of this device                                                       |
| Status            | boolean   | Device status: 0 - is active, 1 - is blocked                                                |

Data is preserved for **12 months,** if not deleted by project managers through the platform management console, and has any activity.

## VPN session statistic

For each user session, the following data is collected:

| **Property Name** | **Type**  | **Description**                                                                                       |
| ----------------- | --------- | ----------------------------------------------------------------------------------------------------- |
| Session ID        | string    | A unique auto-generated session identifier (e.g a3f727d261640aa65cc3c89a47080c2b)                     |
| Device ID         | integer   | A unique auto-generated device identifier                                                             |
| Carried ID        | string    | A unique auto-generated identifier                                                                    |
| User ID           | string    | A unique auto-generated identifier                                                                    |
| Start time        | timestamp | When has the session started? (e.g 9999-12-31 23:59:59.999999 UTC)                                    |
| End time          | timestamp | When has this session stopped? (e.g 9999-12-31 23:59:59.999999 UTC)                                   |
| RX                | integer   | Amount of traffic received (bytes)                                                                    |
| TX                | integer   | Amount of traffic transmitted (bytes)                                                                 |
| Server ID         | integer   | VPN-node ID for the current session on a particular device (is valid until the session is terminated) |
| Internal IP       | string    | Internal session IP. It is **different** **from the real** device **IP**.                             |

Data is preserved for **12 months.**

## SDK events

SDK sends various events to the platform. This data is used for quality connection monitoring and issue investigation.

Data is preserved for **3 months.**

Full events parameters are described in the following document:

{% content-ref url="/pages/-M6fZUk0Z2ZDvkJjXFBE" %}
[What analytic data is collected by your SDK?](/paas/faq/general/what-analytic-data-collect-your-sdk.md)
{% endcontent-ref %}


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