> For the complete documentation index, see [llms.txt](https://pango.gitbook.io/paas/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://pango.gitbook.io/paas/console-details/users/user-page.md).
# User page
Find out how to get detailed information on specific user
## General data
General user data includes the following information:
| Parameter | Description |
| ----------------- | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Traffic | User daily bandwidth limit (in Mb). If the user doesn't have a bandwidth limit, you will see *'Unlimited'*. You can change the user bandwidth limit (see below). |
| License | User license. The license determines how many devices a user can register. You can change the license (see below). |
| Activated devices | Number of user's registered devices |
| Status | User status:
- Invited - a user that has been registered, but has not logged in for the first time.
- Active - an active user.
- Disabled - a blocked user. The user can't use the Platform services.
|
| Registration time | The time of the first user's registration in the project. |
| Purchases | This parameter is displayed only for users of *'Public VPN'* projects. If a user has an active subscription, this field will contain *'Active'*. |
| Extref | Additional parameter. It can include any data (e.g. User ID of your external service). You can change this (see below). |
| Description | User description (e.g. user's full name). You can change this (see below). |
| User country | User's original country. You can change this (see below). |
| Auth method | Authentication method of this user. |
## Sessions
You can find all sessions of the user on this page. This page includes the list of sessions and the search filter.
| Parameter | Description |
| ----------- | ------------------------------------------------------------------------------------------------------------------------------------ |
| Device ID | Device ID, generated by the Platform. |
| Server | Name of VPN node. It is the name of a server with a VPN tunnel between it and the user's device. |
| Location | Location of the VPN server. |
| Start time | Session start time. |
| End time | Session end time. If the session is active, this field will be empty. |
| Internal IP | Internal IP address of this session (VPN node assigns the IP for this session). This IP is not a real user's IP or user external IP. |
| Download | Received bytes |
| Upload | Transmitted bytes |
You can sort the list data by any column.
{% hint style="info" %}
You will see active sessions on top of the session list.
{% endhint %}
At the top, there is a filter. You can filter the session list by user device or session time.
{% hint style="info" %}
Selected session time periods can be up to 30 days.
{% endhint %}
## Devices
You can find all of the user's devices on this page. This page includes the following characteristics:
| Parameter | Description |
| ----------------- | -------------------------------------------------------------------------------------- |
| Device ID | Device ID, generated by the Platform. |
| Access Token | Device secret, generated by the Platform. |
| Name | Device name |
| Device Type | Device type:
|
| Registration Time | Device registration time |
You can delete a user's device from the list (see **Actions** on this page).
## Purchases
All user subscriptions can be found on this page. This page includes a list of subscriptions.
{% hint style="info" %}
This page is available only in "*Public VPN*" projects.
{% endhint %}
| Parameter | Description |
| ---------------- | ------------------------------------------------------------------------ |
| Transaction ID | Purchase transaction ID |
| Product ID | Purchase product ID |
| Type | Purchase type:
|
| Transaction Time | Purchase transaction time |
| Expiration Time | Purchase expiration time |
| Active | Shows whether a purchase is active or not |
| Trial | Shows whether the trial period is active or not |
| Raw Data | Raw purchase data in JSON format |
You can deactivate an active purchase and try to activate a non-active purchase (see **Actions** on this page).
## Actions
### Changing a user's bandwidth limit
To change the *"Traffic"* parameter, you need to:
1. Open User - *"General"* tab
2. Click the Settings icon
3. In this form, you can:
* Set daily limit (bytes),
* Toggle the *"Traffic reset"* on and off. The current daily limit will reset to 0 after the limit update.
* Set the user's traffic limit to unlimited.
4. Click the *"Set limit"* button to update the traffic limit.
### Changing the license
To change the *"License"* parameter, you need to:
1. Open User - *"General"* tab
2. Click the Edit icon 
near the corresponding f
3. Select a new license from the list of available licenses and click the *"Save"* button to update it.
{% hint style="info" %}
The license name usually includes 2 numbers. The first number is the limit of devices.
{% endhint %}
### Changing Description, Extref or Country
To change the *"Description"*, *"Extref"* or *"User country"* parameters, you need to:
1. Open User - *"General"* tab
2. Click the Edit icon near the corresponding field
3. Change the values and click the *"Save"* button to update the parameters.
### Changing a user's status
To activate or deactivate a user, you need to:
1. Open User - *"General"* tab
2. Click the 
Status checkbox. Checkbox ON - user active, checkbox OFF - user disabled.
### Deleting a device
If a user doesn't have free device slots (reached the limit of devices), you can delete his old registered devices.
{% hint style="info" %}
Sessions with deleted devices will be available in the user's session story.
{% endhint %}
To delete a user's device, you need to:
1. Open User - *"Devices"* tab
2. Select a device to delete and click the 
icon .
3\. Click the *"Delete device"* button to finish.
### Activating/deactivating a purchase
You can try to activate a purchase or deactivate an active purchase.
#### Deactivating a purchase
To deactivate a purchase, you need to:
1. Open User - *"Purchases"* tab
2. Select an active purchase in the list and click the icon near it
3. Click the *"Disable purchase"* button.
{% hint style="info" %}
Usually, the application logic tries to recover a purchase if it has a valid receipt.
{% endhint %}
#### Activating a purchase
To activate a purchase, you need to:
1. Open User - *"Purchases"* tab
2. Select an inactive purchase in the list and click the 
icon near it
3. Click the *"Activate purchase"* button.
{% hint style="info" %}
The Platform verifies active purchases every 24 hours. If a purchase verification fails, the platform will automatically deactivate it again.
{% endhint %}
### Deleting a user
You can delete a user and all his data (user info, user devices, session story). To delete a user, you need to:
1. Click the icon in the top-right corner
2. Set the user ID. It is necessary for the verification of the action
3. Click the *"Delete user data"* button.
{% hint style="danger" %}
**Caution**: this action is **irreversible**.
{% endhint %}