> For the complete documentation index, see [llms.txt](https://pango.gitbook.io/paas/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://pango.gitbook.io/paas/console-details/users.md).

# Users

Explore how to create and manage your project users

This tab shows you the list of users in the project, e.g.:

![](https://3437387582-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M57yuAWriRSwZHosffd%2Fuploads%2Fgit-blob-312be1a5db6d6ce935924f4065849b3e50272a66%2Fusers_list.png?alt=media)

| Parameter                                                                                                                                                                                                                                        | Description                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             |
| ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| <img src="https://3437387582-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M57yuAWriRSwZHosffd%2Fuploads%2Fgit-blob-b2cf9a4868b56c0b01a19ce111151a0819c087a7%2Fcheckbox.webp?alt=media" alt="" data-size="line"> Checkbox | Checkbox for *Update* and *Mass update* actions. See these actions below. This parameter does not exist for *"Public VPN"* and *"Proxy"* projects.                                                                                                                                                                                                                                                                                                                                                                                                                                      |
| ID                                                                                                                                                                                                                                               | User ID, generated by the Platform                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      |
| Name                                                                                                                                                                                                                                             | <p>User's unique key. The Name includes the type of user authentication and the user id of the authentication service. For example:</p><ul><li><p><em>firebase\_jfqmTeaifwPNuOwIofHHdhY89Po1</em></p><ul><li><em>firebase</em> - user authorized by Firebase authentication type,</li><li><em>jfqmTeaifwPNuOwIofHHdhY89Po1</em> - user id in the Firebase auth.</li></ul></li><li><p><em>pango\_KhmGS8nxiPQ0Cf0ZCApA3VBF8uS2</em></p><ul><li>pango - user authorized via Pango authentication,</li><li>KhmGS8nxiPQ0Cf0ZCApA3VBF8uS2 - user ID in the Pango platform</li></ul></li></ul> |
| Description                                                                                                                                                                                                                                      | (optional) Additional information about the user.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       |
| Activated devices                                                                                                                                                                                                                                | Amount of users' activated devices.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     |
| Status                                                                                                                                                                                                                                           | User's status (**Active** or **Blocked**)                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               |
| Registration time                                                                                                                                                                                                                                | Date and time of a user's registration                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  |
| Purchases                                                                                                                                                                                                                                        | Payed or Free user. This parameter does not exist for "Business VPN" projects.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          |

## Actions

### User search

In the top right corner, there is the *Search* *Users* option<img src="https://3437387582-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M57yuAWriRSwZHosffd%2Fuploads%2Fgit-blob-8778f7264337168d7819c1733b4dc7a1d083dce5%2Fsearch_icon.png?alt=media" alt="" data-size="line">. You can click this button and change filter options.

If your project type is *"Public VPN"*, you can see the following search field in the top-right corner of the screen:

![](https://3437387582-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M57yuAWriRSwZHosffd%2Fuploads%2Fgit-blob-e751a490646e5353ae2a1930d8d6ead97a69930c%2Fuser_search_pvpn.png?alt=media)

Click *"User ID"* and select a search parameter. There are the following search parameters:

* *User ID*,
* *User Name*,
* *User Token*,
* *Device ID*.

You can use only one search parameter simultaneously.

If your project type is *"Private VPN"*, you can see the following search field in the top-right corner of the screen:

![](https://3437387582-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M57yuAWriRSwZHosffd%2Fuploads%2Fgit-blob-4c1d3fb56063210b20eca2b94f81c0f9c33f31fe%2Fuser_search_bvpn.png?alt=media)

You can use the following search parameters:

* User ID
* User Name
* User Description
* User Token
* Device ID

At the same time, if you click <img src="https://3437387582-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M57yuAWriRSwZHosffd%2Fuploads%2Fgit-blob-a288ebad60c8a536a8603d59cf1ebf8033547fa0%2Ffiltr_icon.jpg?alt=media" alt="" data-size="line"> you can set additional options

![](https://3437387582-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M57yuAWriRSwZHosffd%2Fuploads%2Fgit-blob-223bd184dfd795460f3e8ebf2d5e324e6ce3fff9%2Fuser_search_filter.png?alt=media)

### Update

Update option is available for *"Private VPN"* projects only. You can change several user parameters of selected users (using the <img src="https://3437387582-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M57yuAWriRSwZHosffd%2Fuploads%2Fgit-blob-b2cf9a4868b56c0b01a19ce111151a0819c087a7%2Fcheckbox.webp?alt=media" alt="" data-size="line">checkbox) and click the *Update* option<img src="https://3437387582-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M57yuAWriRSwZHosffd%2Fuploads%2Fgit-blob-c58d42ddc5af4b3afb7fd14e86ba2bf00ad5de82%2Fedit_icon.png?alt=media" alt="" data-size="line">in the top-right corner of the screen.

![](https://3437387582-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M57yuAWriRSwZHosffd%2Fuploads%2Fgit-blob-e43544f220ac57fafa601f99032c9f0614620570%2Fusers_update.png?alt=media)

You can update *Status* and *Description* fields. Select a field, set a parameter and click the *"Update"* button.

{% hint style="info" %}
If you need to change other parameters of the user, you need to open the detailed user data and change desired parameters there.
{% endhint %}

### Mass update

Mass update option is only available for *"Private VPN"* projects. This option is similar to the *"Update"* option but it accepts .CSV (Comma Separated Value) files. To perform a mass update, a .CSV file with the updates in it should be uploaded. Notice that only the *'Description'* and *'Status'* fields can be modified. The template is as follows:

| User name | Description | Status |
| --------- | ----------- | ------ |

Click the '*Mass update'* button <img src="https://3437387582-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M57yuAWriRSwZHosffd%2Fuploads%2Fgit-blob-85be0e99f4d99f7a84c21fc72cc8e321009134ea%2Fupload_icon.png?alt=media" alt="" data-size="line">in the top-right corner of the screen.

![](https://3437387582-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M57yuAWriRSwZHosffd%2Fuploads%2Fgit-blob-c7216ef54c896a1f1af8ecda6d6420e1e2c09f83%2Fusers_massupdate.png?alt=media)

Upload the file by clicking on the *'Add file'* button and select the file. Click the '*Update'* button to update the users.

### Add user

This option is only available for *'Private VPN'* projects.

You can add a user to your project:

1. Click *'*<img src="https://3437387582-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M57yuAWriRSwZHosffd%2Fuploads%2Fgit-blob-16dd38d7af7c26882bacdebe26782074e3f7e9b8%2Fplus_icon.jpeg?alt=media" alt="" data-size="line">*Add'* button and select *'Add user'*

![](https://3437387582-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M57yuAWriRSwZHosffd%2Fuploads%2Fgit-blob-666f9b2c38bb83ede3923baeb9ba1f563f49d541%2Fadd_user_option.png?alt=media)

2. Fill the form:

![](https://3437387582-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M57yuAWriRSwZHosffd%2Fuploads%2Fgit-blob-8ac42f5b672904ba36e1d3efa59d4ca7248f1bd7%2Fadd_user.png?alt=media)

* Email - user email.
* Password - user password (optional).
* Description - user details (optional), e.g. their full name.

3. Click button *'Add user'*.

As a result, you will see a new user in the list. The user's status will be *'Invited'*. When the user logs in to the project for the first time, his status will be changed to *'Active'*.

If the password field was empty, the Platform will send an email to the user with a link to set a password. This link will expire in a few hours. If the link expired, the user can go to <https://www.pango-cloud.com> and reset the password again. As a result, he will receive an email with a new link.

### Add multiple users

This option is only available for *'Private VPN'* projects.

You can add multiple users to your project:

1. Click '<img src="https://3437387582-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M57yuAWriRSwZHosffd%2Fuploads%2Fgit-blob-16dd38d7af7c26882bacdebe26782074e3f7e9b8%2Fplus_icon.jpeg?alt=media" alt="" data-size="line">Add' button and select *'Add multiple users*'

![](https://3437387582-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M57yuAWriRSwZHosffd%2Fuploads%2Fgit-blob-666f9b2c38bb83ede3923baeb9ba1f563f49d541%2Fadd_user_option.png?alt=media)

2. Fill the form:

![](https://3437387582-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M57yuAWriRSwZHosffd%2Fuploads%2Fgit-blob-071e5b614974e9fb49e3ef3436ac40e5f14f175a%2Fadd_users.png?alt=media)

3. Click *'Add file'* and select the .CSV file with the users in it.

{% hint style="info" %}
Click *'Download example'* to download a sample .CSV file.
{% endhint %}

4. Click the *'Add'* button. The Platform will attempt to add users to the project and give you the summary:

![](https://3437387582-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M57yuAWriRSwZHosffd%2Fuploads%2Fgit-blob-bfcb801b99164a64466e77b70299ba21fb607d0d%2Fadd_users_result.png?alt=media)

You can download the results and close this form.

### User details

All user data can be seen if you click the user in the list of users. See [User Page](/paas/console-details/users/user-page.md)
