# Users

This tab shows you the list of users in the project, e.g.:

![](/files/-M6lIwNfTDYywnp4c6js)

| Parameter                                                                | Description                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             |
| ------------------------------------------------------------------------ | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| <img src="/files/-M6lKwJ7C5sixT8AGZQd" alt="" data-size="line"> Checkbox | Checkbox for *Update* and *Mass update* actions. See these actions below. This parameter does not exist for *"Public VPN"* and *"Proxy"* projects.                                                                                                                                                                                                                                                                                                                                                                                                                                      |
| ID                                                                       | User ID, generated by the Platform                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      |
| Name                                                                     | <p>User's unique key. The Name includes the type of user authentication and the user id of the authentication service. For example:</p><ul><li><p><em>firebase\_jfqmTeaifwPNuOwIofHHdhY89Po1</em></p><ul><li><em>firebase</em> - user authorized by Firebase authentication type,</li><li><em>jfqmTeaifwPNuOwIofHHdhY89Po1</em> - user id in the Firebase auth.</li></ul></li><li><p><em>pango\_KhmGS8nxiPQ0Cf0ZCApA3VBF8uS2</em></p><ul><li>pango - user authorized via Pango authentication,</li><li>KhmGS8nxiPQ0Cf0ZCApA3VBF8uS2 - user ID in the Pango platform</li></ul></li></ul> |
| Description                                                              | (optional) Additional information about the user.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       |
| Activated devices                                                        | Amount of users' activated devices.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     |
| Status                                                                   | User's status (**Active** or **Blocked**)                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               |
| Registration time                                                        | Date and time of a user's registration                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  |
| Purchases                                                                | Payed or Free user. This parameter does not exist for "Business VPN" projects.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          |

## Actions

### User search

In the top right corner, there is the *Search* *Users* option<img src="/files/-M6bI0sxnOtiamoSPHEl" alt="" data-size="line">. You can click this button and change filter options.

If your project type is *"Public VPN"*, you can see the following search field in the top-right corner of the screen:

![](/files/-M74hR7ZMm49-weIY2mT)

Click *"User ID"* and select a search parameter. There are the following search parameters:

* *User ID*,
* *User Name*,
* *User Token*,
* *Device ID*.

You can use only one search parameter simultaneously.

If your project type is *"Private VPN"*, you can see the following search field in the top-right corner of the screen:

![](/files/-M74kxb_vLngUKyVRHr4)

You can use the following search parameters:

* User ID
* User Name
* User Description
* User Token
* Device ID

At the same time, if you click <img src="/files/-M6kfXWjNsttzk6gKaXE" alt="" data-size="line"> you can set additional options

![](/files/-M74llye9Uw1WC7xibpt)

### Update

Update option is available for *"Private VPN"* projects only. You can change several user parameters of selected users (using the <img src="/files/-M6lKwJ7C5sixT8AGZQd" alt="" data-size="line">checkbox) and click the *Update* option<img src="/files/-M6atk86ByRh9GKWtJuR" alt="" data-size="line">in the top-right corner of the screen.

![](/files/-M74noYg_rKuxDRU2HBA)

You can update *Status* and *Description* fields. Select a field, set a parameter and click the *"Update"* button.

{% hint style="info" %}
If you need to change other parameters of the user, you need to open the detailed user data and change desired parameters there.
{% endhint %}

### Mass update

Mass update option is only available for *"Private VPN"* projects. This option is similar to the *"Update"* option but it accepts .CSV (Comma Separated Value) files. To perform a mass update, a .CSV file with the updates in it should be uploaded. Notice that only the *'Description'* and *'Status'* fields can be modified. The template is as follows:

| User name | Description | Status |
| --------- | ----------- | ------ |

Click the '*Mass update'* button <img src="/files/-M6bKT_CnTpLgghwPaPU" alt="" data-size="line">in the top-right corner of the screen.

![](/files/-M74qnHP9kOTnA1YXaHP)

Upload the file by clicking on the *'Add file'* button and select the file. Click the '*Update'* button to update the users.

### Add user

This option is only available for *'Private VPN'* projects.

You can add a user to your project:

1. Click *'*<img src="/files/-M6as_C6h43arRVNKgTa" alt="" data-size="line">*Add'* button and select *'Add user'*

![](/files/-M7EkT95t7xuWCsY3R2L)

2. Fill the form:

![](/files/-M7EkgyDzj3IldFHehzZ)

* Email - user email.
* Password - user password (optional).
* Description - user details (optional), e.g. their full name.

3. Click button *'Add user'*.

As a result, you will see a new user in the list. The user's status will be *'Invited'*. When the user logs in to the project for the first time, his status will be changed to *'Active'*.

If the password field was empty, the Platform will send an email to the user with a link to set a password. This link will expire in a few hours. If the link expired, the user can go to <https://www.pango-cloud.com> and reset the password again. As a result, he will receive an email with a new link.

### Add multiple users

This option is only available for *'Private VPN'* projects.

You can add multiple users to your project:

1. Click '<img src="/files/-M6as_C6h43arRVNKgTa" alt="" data-size="line">Add' button and select *'Add multiple users*'

![](/files/-M7EkT95t7xuWCsY3R2L)

2. Fill the form:

![](/files/-M7EpOrK-WL11YU_eByI)

3. Click *'Add file'* and select the .CSV file with the users in it.

{% hint style="info" %}
Click *'Download example'* to download a sample .CSV file.
{% endhint %}

4. Click the *'Add'* button. The Platform will attempt to add users to the project and give you the summary:

![](/files/-M7Er1ZViUs9y8DDwBiv)

You can download the results and close this form.

### User details

All user data can be seen if you click the user in the list of users. See [User Page](/paas/console-details/users/user-page.md)


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://pango.gitbook.io/paas/console-details/users.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
